While some businesses have hit the “pause” button right now, there are still many businesses running during this time of COVID-19. If you are one of the essential businesses who are still required to bring employees in and/or serve the public, there are some basic but incredibly vital cleanliness/safety procedures that should be followed for your business (For more detailed information, make sure to visit the resource links at the bottom of this article).
Prioritizing Critical Operations
Things are going to be a little different around here for a while. That means taking a look at how the business is run, what operations are crucial to staying open, and where you can have certain tasks and team members reporting remotely. As much as you can limit on-site staff, you must make the effort to do so. Now is the time to put trust in your team members who have roles that can be completed from home.
Educating Your Team
Times like these will exercise your communication muscles. Start by ensuring there are several communication mediums in place so that your team is always informed throughout the evolution of this worldwide crisis. Using group messaging platforms or a mass email communication must be in place so there is back-and-forth communication, but consider also having a dedicated page on your website to update staff daily, and another page to update your customers and clients.
Daily updates of the progress of the situation and how it affects the businesses are important, but this is also a perfect place to keep a list of safety and hygiene measures that staff must follow if they are coming into the office or servicing clients:
- Hand Washing
- Coughing/Sneezing Etiquette
- Face Mask/Glove Implementation and Procedures
- Workstation Cleanliness
Make sure to explain how each of these measures should be followed, as well as what the importance is for each.
If you are providing safety/cleanliness supplies, this should also be communicated.
Cleaning Your Space
Whether you have a (small, trusted) team coming in to clean the office or if you are cleaning your space personally, it is important that the cleaning procedures are followed closely and thoroughly. Multiple times per day, areas experiencing traffic should be wiped down and disinfected. If deliveries are made to your business, ensure that those delivery personnel are properly covered with masks, and that transfers of goods are completed with as little interaction as possible. Disinfect delivery materials.
Take the time to consider all the touchpoints in your workplace. Before these times of crisis, it is common to overlook all the avenues that viruses could possibly take to spread. Becoming aware of daily habits and everything that could potentially come in contact with the virus is the best way to prevent it from spreading. Educate yourself, educate others and make sure consistent cleaning procedures are being followed to keep yourself, your staff and your customers safe.
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More resources for keeping your business space as safe as possible:
3 Ways to Keep Your Workplace Clean During Coronavirus Scare
US Chamber of Commerce – Best Practices for Small Businesses
Forbes – 6 Ways To Protect Your Business During The Coronavirus Outbreak
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